- Mon - Fri: 9:00AM - 5:00PM
- (602) 341-3544
You will only be responsible for your deductible if you have comprehensive coverage.
Asking about your insurance policy coverage and deductibles is generally not considered a claim. Please refer to your insurance policy for more details.
In a lot of cases insurance companies do not count auto glass damage as a claim on your policy. Please refer to your policy or contact your agent and/or insurance provider to confirm your exact auto glass coverage.
Liability insurance only provides coverage for damages to another vehicle. Auto glass services typically aren’t covered under a liability policy. ChipFix Auto Glass offers multiple payment options including cash, check, Visa, MasterCard, Discover and American Express.
Insurance companies cover windshield repairs at 100% coverage with no deductible. A ChipFix Auto Glass representative will be happy to help you with any questions regarding insurance coverage. Please contact your agent and/or insurance provider. You can also refer to your insurance policy to confirm your specific coverage.
You can pay for the work yourself without having to go through your insurance. ChipFix Auto Glass offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express.
No, Let us do that for you. We file and handle all the paperwork. Our affiliate company, Safelite Solutions, administers auto glass programs for more than 150 insurance companies. In many cases, we have coverage information available online. If not, we’ll contact your insurance company to obtain your applicable coverage.
Usually we can schedule your service for the next day. We will coordinate with you the best day and place that works for you.
You can reschedule your appointment email or give us a call. Just add the work order number to the email or have it ready when you call.
In most cases windshield repairs can take up to 30 minutes or less. Windshield replacement will take up to 60 minutes or less. We recommend that you do not drive the vehicle for at least one hour after service is finished.
We are unable to pick up your vehicle but we are happy to send a technician to you through our mobile service.
Usually you can drive away within one hour after a windshield replacement, or immediately after a repair or side window replacement. Our technicians use the best materials available. Our technician will advise you if any additional time is needed.
No, your vehicle will not be damaged during the replacement or repair process. We take precautions to ensure that no damage occurs during your auto glass service.
Yes, our technician will vacuum the serviced area from any broken glass in your vehicle.
Yes, our technicians will take your rear view mirror and attach it to your new windshield.
If possible, yes. Inspection stickers will be removed and if permitted by law, re-apply to the new windshield. Check with your state’s licensing agency for additional information on required inspections and stickers.
Yes, most of the time the technician will call before they arrive so you’re expecting them.
A ChipFix technician will try to contact all of the phone numbers listed on your work order. If your technician cannot reach you after a few attempts, your appointment will need to be rescheduled.
Yes, the technician will need the keys to access your vehicle to confirm that all parts are working properly.
The Arizona heat makes auto glass services difficult without covering. If possible, please have shelter available.
No need to wait with your vehicle. Please have your vehicle keys available for the technician.
If the damage on your windshield is smaller than six inches, we may be able to repair it. Get a windshield repair quote or schedule an appointment online.
We can repair cracks that are smaller than six inches.
A windshield repair involves cleaning and treating the damage with specially designed tools and resins. In most cases the damage can be repaired by one of our trained technicians in less than 30 minutes.
No, we can’t guarantee that the crack or chip will not get bigger during the repair process.
However, we can guarantee that upon completion of a successful repair, the chip or crack will not crack further and that the repair will pass any state vehicle inspection, or we will credit the cost of the repair toward a replacement.
In the very rare event that this occurs, we will credit the cost of the repair either toward a new windshield or, in the event of insurance work, back to the insurance company. Read our windshield repair limited warranty for more details.
No. A windshield crack or chip repair is used to prevent further damage to your glass and to restore the structural integrity of the vehicle.
